I Data protection

Responsible body for the processing of your personal data (hereinafter: data):

Sport Options AG
Dammweg 19
5600 Lenzburg

Further contact details of the responsible body can be found in the imprint.

If you have any questions, complaints or requests for information regarding data protection, please send an email to info@belowzerowear.com or to the address above with the addition “Data Protection”.

2.1. Orders

We use data that you provide to us during the ordering process (e.g. name, addresses, email addresses, bank details) to fulfill contracts or carry out pre-contractual measures. We can also process the data you provide to inform you about other interesting products from our portfolio.

Order processing:

We process this data for the purposes of order processing, shipping, invoicing, payment processing, customer service, debt collection and, if necessary, to enforce or defend legal claims arising from the delivery relationship. If invoices are not paid despite repeated reminders, we will, if necessary, transmit data to debt collection companies for the purpose of escrow collection.

Shipping of the ordered goods:

The shipping of the ordered goods is carried out in cooperation with various transport companies. We pass on the data required for the purpose of delivering the ordered goods to these transport companies.

Credit check:

In principle, we offer you a variety of payment options. If you choose an unsafe payment method (e.g. purchase on account), we have a legitimate interest in protecting ourselves against possible payment defaults. For this purpose, we may obtain a credit report before granting these payment methods. To do this, we transmit the data required for a credit check and use the information received on the statistical probability of a payment default to make a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report may contain probability values ​​(score values) that are calculated on the basis of scientifically recognized mathematical statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests will be taken into account in accordance with the statutory provisions. Depending on your score value, we will grant you the desired payment method.

Fraud prevention:

The personal data you provide can be used to check particularly atypical order processes. We have a legitimate interest in doing this because we want to avoid payment defaults and protect customers from misuse of their personal data. We carry out fraud prevention ourselves or with the support of external service providers. The latter process your data exclusively in accordance with our instructions and not for their own purposes.

Advertising:
We process your data for the purpose of sending e-mail advertising, provided you have provided us with your e-mail address when ordering, and print advertising. We have a legitimate interest in sending our customers direct advertising within the scope of what is legally permitted. You can object to the use of your data for direct advertising purposes at any time free of charge and without incurring any costs other than the transmission costs according to the basic rates. You can send this objection by e-mail to info@sportoptions.ch or by post with the addition "Data protection" to Sport Options AG, Dammweg 19, 5600 Lenzubrg. We may store your data for as long as is necessary to fulfill the contract. We may store much of your data at least until the contract has been fulfilled and thereafter within the regular limitation period. In order to assert or defend legal claims, we may store data until the maximum limitation periods have expired.

2.2. Newsletter

You have the option of subscribing to a free email newsletter in the future. When you register for the newsletter on our website, the email address you provide in the input mask will be sent to us. You also have the option of receiving personalized email newsletters from us that are tailored to you. We create the latter based on the data you provide us for this purpose using the input mask provided for this purpose.

We process your email address for the purpose of regularly sending our newsletters. After ordering the email newsletter, you will receive an email from us with a link to verify your email address. After confirming your email address, you can enter further data using a separate input mask. We process the data entered here for the purpose of creating personalized and industry-specific newsletters that are individually tailored to you.

If you no longer wish to receive the newsletter in the future, you can revoke your consent to receive the newsletter at any time using the unsubscribe link in the newsletter. The data you provided when ordering the newsletter will be deleted as soon as possible after you revoke your consent or unsubscribe from the newsletter. If you are also our customer, the storage periods mentioned above apply.

Our newsletter is a voluntary offer. In order to send the email newsletter, you must provide your email address.

3.1. Website
When you visit our website, we process your IP address, the date and time of your visit, information about the browser you use including language settings and, if applicable, your operating system, the address of the website from which you accessed our website (referrer URL) and information about the files you access. Your browser automatically transmits this data to your Internet provider, who then transmits it to us.

We process this data so that you can load our website, for the purpose of analysis and ensuring the security of our systems, to optimize our website and for statistical purposes. We cannot assign this data to a specific person. We have a legitimate interest in ensuring that our website is displayed correctly on your screen and that we can determine and resolve the causes of any problems.

This data is stored in log files for a maximum of 30 days. The provision of this data is not mandatory and is not required for the conclusion of a contract. However, visiting our website without processing this data is not possible for technical reasons.

3.2 Cookies
Cookies are small files that contain an identification number. Cookies are stored on your computer or mobile device when you visit our website. If you visit our website again, your computer or mobile device can be recognized using this identification number. Cookies cannot run programs or transmit viruses to your computer. They are designed to make the Internet more user-friendly and effective overall.

We use cookies to help us make our website user-friendly. Some functions on our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. In particular, the following data is stored and transmitted in these cookies:
• Language settings
• Items in the shopping cart
• Login information

We also use cookies that enable analysis of users' surfing behavior. In this way, the following information can be transmitted:
• entered search terms
• Frequency of page views
• Use of website functions
• Date and duration of the visit

The user data collected in this way is pseudonymized using technical precautions. It is therefore no longer possible to assign the data to the user who accessed the site. The data is not stored together with other data.

We use cookies to make visiting our website more attractive and to enable or facilitate the use of certain functions. We also use cookies to statistically record the use of our website. The analysis cookies tell us how the website is used and enable us to continually optimize our offering. We have a legitimate interest in enabling you to use our website in a user-friendly way and in improving the quality of our website and its content.

Some cookies are deleted at the end of the browser session (so-called transient cookies, especially session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (so-called permanent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser.

There is no obligation to use cookies. You can prevent the use of cookies by our website at any time by making the appropriate settings in the Internet browser you use, thereby objecting to the use of cookies. You must make the settings separately for each browser and each device you use. Furthermore, cookies that have already been set can be deleted at any time using an Internet browser or other software programs. This is possible in all common Internet browsers. However, we would like to point out that the functionality of our website may be restricted if you deactivate the setting of cookies.

3.3. Website analysis / online advertising Google Analytics
“This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google uses so-called “cookies”. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there.

Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on the activities within this website and to provide us with other services related to the use of this website and the internet. Pseudonymous user profiles may be created from the processed data.

Data processing is carried out on the basis of the legal provisions of the Federal Data Protection Act (DSG) and Art. 6 Paragraph 1 Letter a (consent) and/or f (legitimate interest) of the EU GDPR. Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, user data is pseudonymized.

We only use Google Analytics with activated IP anonymization. Within member states of the European Union or in other contracting states to the Agreement on the European Economic Area, the IP address of users is shortened by Google. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other Google data.

Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website and from processing this data by downloading and installing the browser add-on for deactivating Google Analytics available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Further information on Google's use of data for advertising purposes, setting options and objection options can be found on Google's websites: https://www.google.com/intl/de/policies/privacy/partners/ ("How Google uses data when you use our partners' websites or apps"), http://www.google.com/policies/technologies/ads ("How Google uses data for advertising purposes"), http://www.google.de/settings/ads ("Manage information that Google uses to show you ads") and http://www.google.com/ads/preferences/ ("Determine which ads Google shows you")."

Further information on Google's use of data for advertising purposes, setting options and objection options can be found on Google's websites: https://www.google.com/intl/de/policies/privacy/partners/ ("How Google uses data when you use our partners' websites or apps"), http://www.google.com/policies/technologies/ads ("How Google uses data for advertising purposes"), http://www.google.de/settings/ads ("Manage information that Google uses to show you ads") and http://www.google.com/ads/preferences/ ("Determine which ads Google shows you")."

3.4. Creating a customer account
In our webshop you can create a customer account for future orders (“Register” – order and set up an account).

Your customer data will be processed for the purpose of simplifying and accelerating future orders. After registration, you can log in to the web shop using your access data. If you log in as a registered customer, your access data will be sent to us for the purpose of verifying your identity. After logging in using your access data, your customer data stored with us will be used for a new order. Otherwise, II.1 applies accordingly.

The data provided during registration will be deleted as soon as you delete your customer account. If you have not logged in for more than 2 years after your last order, your registration will be deleted. We may be entitled to store your data for a longer period in accordance with II.1. The provision of personal data through registration is neither legally nor contractually required.

The data provided during registration will be deleted as soon as you delete your customer account. If you have not logged in for more than 2 years after your last order, your registration will be deleted. We may be entitled to store your data for a longer period in accordance with II.1. The provision of personal data through registration is neither legally nor contractually required.

3.5. Contact forms and email contact
We process data that you have entered into our contact form or sent to us by email so that we can process and answer your request.

We may process data that you enter in our contact form provided that you have consented to this processing. If you enter sensitive information in the "Message" field that contains special categories of data (e.g. origin, political or religious beliefs, trade union membership, health or sexual data), you also consent to the processing of this data.
This data will be deleted no later than 12 months after receipt of your request, unless we are entitled or obliged to store it for a longer period due to legal regulations.

The provision of this data is not mandatory and is not necessary for the conclusion of a contract. However, the use of the contact form requires that you provide an email address, otherwise we cannot respond. If you provide further data, this is done voluntarily.

Some of your data may also be passed on to the following recipients if this is necessary to fulfil the contract, we are legally obliged to do so or it is necessary to protect our legitimate interests:
• Banks and payment service providers for payment processing
• Debt collection companies
• Manufacturers for the purpose of handling warranty claims
• Transport companies, postal service providers
• Law enforcement authorities, courts, arbitration bodies, auditors, lawyers or tax advisors
• Insurance to cover possible claims

We sometimes use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored. These service providers include lettershops and printing companies, data collection and maintenance agencies, IT service providers and data storage service providers.

You can request information from us about whether and which data we process from you. You can request that your data be corrected and, under certain circumstances, completed. You have the right to have us delete or block your data. You have the right to receive the data you have sent to us based on your consent or a contract, provided that the processing is automated. If you wish and this is technically possible, we will transmit this data to a third party.

Your rights may be restricted or excluded by law under certain circumstances. You have the right to lodge complaints about data protection with the responsible data protection authority.

If we process data to protect our interests, you have the right to object to the processing of your data for reasons arising from your particular situation. If you object, we will no longer process the data in question unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to enforce legal claims.

In addition, you can object to the processing of your data for advertising purposes at any time without incurring any costs other than the transmission costs according to the basic rates. You can object to the sending of e-mails for advertising purposes at any time free of charge, for example by clicking on the corresponding unsubscribe link at the end of such an e-mail. The objection can also be declared by e-mail to info@belowzerowear.com or with the addition "Data Protection" by post to the address given above under I.

If you have consented to data processing, you have the right to revoke your consent at any time. The revocation does not affect the legality of the processing up to the time of revocation. The revocation can be declared in an email to info@belowzerowear.com or with the addition "Data Protection" by post to the address given above under I. After revocation, the data will no longer be processed. This does not apply if we are legally entitled or obliged to do so.

Status: 11.04.2023